The Auto Club Group is seeking prospective Field Travel Agents who can generate new sales, retain existing members and grow ACG’s overall book of business through multiple product offerings. Responsibilities include establishing and growing mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat travel bookings. Achieve assigned travel, membership, and credit card sales goals. Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services. Prepare complex and/or large scale domestic and international travel packages. Complete reservations and advise clients regarding documentation requirements. Make necessary travel arrangements (reservations, collect money, process documents). Receive and champion customer concerns through to resolution. Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system. Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives. This is an in-office position based in an ACG branch facility. The role offers paid training, travel partner training certifications, travel benefits, membership to the International Airlines Travel Agent Network (IATAN), and other industry benefits. Compensation includes an hourly guaranteed base pay of $15.65, unlimited commissions, monthly booking bonus, and quarterly new hire on-pace bonus. Benefits include medical, dental, vision, 401k match, paid parental leave, PTO, tuition assistance, AAA membership, and more. Candidates should have a high school diploma or equivalent, 1-year business to consumer sales experience, strong sales skills, advanced consultative selling techniques, strong phone sales and prospecting skills, excellent communication, ambition, motivation, and ability to grow a personal book of business. The Auto Club Group is an equal opportunity employer committed to a safe workplace requiring background and drug screening.
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